As you can imagine we get asked a lot of questions relating to Pest Control, so we have put together some of the frequently asked questions. If you don’t find the answer you need, please feel free to contact us and we will be happy to help.


Question: I can hear scratching noises in the loft and the cavity walls? What could this be?

This might be a rodent infestation. Look for signs of activity including gnawed wires, droppings and strong smells. We can advise you on proofing your house and begin a rodent treatment if required.


Question: Are you discreet? I don’t want anyone knowing I have rats!!

Yes, we have discreet vans and our technicians are mindful of privacy.


Question: What will happen on my first visit for a rodent treatment?

Our trained technicians will inspect your property for access points, evaluate damages and the size of the infestation. After this they will treat the affected areas, laying bait and traps, followed by giving you information on preventing any further infestations through proofing your home. We can also carry out drain surveys.


Question: Do you provide a weekend call-out service?

We can visit your premises at weekends by prior arrangement.


Question: Why does it take more than one treatment for  Rodents?

Pests have varied life cycles and our methods work on all the stages of their life cycles for a more bespoke treatment. Repeated visits with follow ups ensure we give you the best quality service available.


Question: How can I tell what kind of pest problem I have?

We know it can be difficult to be totally sure of what kind of infestation you have and can help you find out exactly what the issue is. We can come out to your property and conduct a survey to confirm what the problem is. We will then advise you on what to do next.


Question: What kind of training have your technicians passed?

All technicians have been trained to a very high standard in Pest Management, following strict guidelines, engage in continuous professional development and are accredited by the BPCA


Question: My pet has got fleas, They are all over the house, what can I do?

In the first instance you need to get your pet treated by a vet with a flea treatment. Once the pet is on this treatment, we can conduct a thorough spray of the property. You and your pet will need to leave the property for a minimum of four hours whilst we carry out the treatment. Once this time has passed you can enter the property. Do not vacuum for 14 days and keep up with the vet treatments.

Professional Pest Advice


Our pest advice area offers you a wide variety of resources and facilities to assist you with any pest problem you might have.

ROSTOP® Professional Pest Control Products

Accredited BPCA Member

Get protected from pests with West Country

We work with

  • Domestic
  • Landlords
  • Retail
  • Farmers
  • Garages
  • Golf Clubs
  • Leisure Facilities
  • Emergency Services
  • Restaurants and Pubs
  • Schools/Colleges
  • Local Authorities
  • Food Production
  • Port Authorities

West Country Pest Control Ltd
6 Boundary Ave Commerce Park, Yeovil, Somerset BA22 8UU

Mon - Fri 7:30am - 8:00pm
  01935 411876  07901 841018

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Setting the standard for Professional Pest control in Somerset & Dorset.

West Country Pest Control Ltd is the safest choice for eliminating unwanted pests from homes and businesses across the Somerset and Dorset area.

As Somerset's trusted family run pest control business, We have developed an enviable reputation for delivering a quality, reliable and honest service for all our domestic and business customers.